Common Questions About Our Service

Find answers to frequently asked questions about our hearing test provider matching service and hearing care in general.

How does your matching service work?

Our service works in three simple steps:

  1. You fill out our form with your contact information and hearing needs.
  2. Our team reviews your information and matches you with qualified hearing professionals in Halifax who best meet your specific requirements.
  3. The matched provider contacts you directly to schedule your appointment.

The entire process is designed to be simple, quick, and free for you.

Is your matching service really free?

Yes, our service is 100% free for individuals seeking hearing care. We're compensated by our network of providers, similar to how a referral service works. You never pay anything to use our matching service.

How quickly will I be matched with a provider?

Most users are matched with appropriate providers within 24-48 hours of submitting their information. In some cases, matches can be made even faster. After you're matched, the provider typically contacts you within 1-2 business days to schedule your appointment.

How do you select providers for your network?

We carefully vet all providers in our network. We check their credentials, licensing, experience, and patient satisfaction ratings. We only partner with established professionals who meet our quality standards to ensure you receive excellent care.

What happens after I submit my information?

After you submit your information through our form:

  1. You'll receive an immediate confirmation email.
  2. Our team reviews your needs and identifies the most suitable providers.
  3. We share your information with the selected provider(s) in our network.
  4. The matched provider will contact you directly to schedule your appointment.
  5. We follow up to ensure you've been contacted and are satisfied with the match.

What if I'm not satisfied with the provider I'm matched with?

Your satisfaction is our priority. If you're not satisfied with your initial match for any reason, simply contact us and we'll find an alternative provider for you. There's no obligation to proceed with any provider we match you with.

How long does a hearing test take?

A comprehensive hearing test typically takes 30-60 minutes, depending on the tests needed and your individual hearing condition. The provider will explain each step of the process and answer any questions you have.

Are hearing tests painful?

No, hearing tests are completely painless and non-invasive. They typically involve listening to sounds through headphones and responding when you hear them. Some tests may also examine your ear canal and eardrum using specialized equipment, but these are gentle and shouldn't cause any discomfort.

How often should I have my hearing tested?

For adults, hearing test frequency recommendations vary by age and risk factors:

  • Ages 18-40: Every 3-5 years, especially if you work in noisy environments
  • Ages 41-60: Every 2-3 years
  • Ages 60+: Annually

Those with existing hearing loss, a family history of hearing problems, or who work in noisy environments should consider more frequent testing.

Are hearing tests covered by insurance?

Many insurance plans cover diagnostic hearing tests, especially when ordered by a physician. Coverage varies by provider and plan. The providers in our network can verify your coverage before your appointment. Some providers also offer self-pay options with transparent pricing if your insurance doesn't cover the test.

What should I bring to my hearing test appointment?

When attending your hearing test appointment, bring the following items:

  • Photo ID
  • Insurance card (if applicable)
  • List of current medications
  • Medical history, especially related to ear problems
  • Referral from your doctor (if you have one)
  • Any previous hearing test results (if available)

How much do hearing aids cost?

Hearing aid prices vary widely based on technology level, features, and provider services. Basic models may start around $1,000 per ear, while premium devices with advanced features can cost $3,000-$5,000 per ear. Most providers in our network offer different technology levels to accommodate various budgets and needs. Many also offer financing options to help make hearing aids more affordable.

How long do hearing aids last?

With proper care and maintenance, most hearing aids last 5-7 years. However, technology advances quickly, and many people choose to upgrade sooner to take advantage of new features. Regular cleaning and maintenance by the user and professional check-ups can extend the life of hearing aids.

Will hearing aids restore my hearing to normal?

Hearing aids significantly improve hearing and communication ability, but they don't restore hearing to "normal" like glasses can restore vision. They amplify sounds to make them audible but cannot replace the natural function of a healthy ear. Today's advanced devices are very effective at enhancing speech understanding and reducing background noise, which greatly improves quality of life.

How long does it take to adjust to hearing aids?

Adjustment to hearing aids typically takes 2-4 weeks as your brain adapts to processing sounds it hasn't heard in a while. Most providers recommend a gradual wearing schedule, starting with a few hours per day in quiet environments and gradually increasing wear time and introducing more complex listening situations. Follow-up appointments to fine-tune the devices are an important part of the adjustment process.

Are there waterproof hearing aids?

Most modern hearing aids are water-resistant rather than fully waterproof. They can withstand sweat and light rain but should not be submerged in water. Some models offer higher levels of water resistance (IP68 rating) that provide better protection against moisture and dust. For swimming or water activities, special waterproof covers are available, or you might consider specialized swim hearing protection.

What are common signs of hearing loss?

Common signs of hearing loss include:

  • Frequently asking people to repeat themselves
  • Turning up the TV or radio volume louder than others prefer
  • Difficulty understanding conversations in noisy environments
  • Trouble hearing high-pitched sounds (like women's or children's voices)
  • Feeling like others are mumbling
  • Difficulty hearing on the telephone
  • Ringing in the ears (tinnitus)
  • Social withdrawal from conversations or activities

If you experience any of these signs, a hearing test is recommended.

Can hearing loss be prevented?

While some hearing loss is not preventable (such as age-related or genetic causes), noise-induced hearing loss can be prevented by:

  • Wearing appropriate hearing protection in noisy environments (concerts, workplace noise, power tools)
  • Keeping music volume at moderate levels, especially when using headphones
  • Following the 60/60 rule: listen at no more than 60% volume for no more than 60 minutes at a time
  • Taking breaks from prolonged noise exposure
  • Maintaining overall health through regular exercise and a balanced diet
  • Avoiding smoking, which can increase the risk of hearing loss

What is tinnitus and can it be treated?

Tinnitus is the perception of sound (often ringing, buzzing, or hissing) when no external sound is present. It affects millions of people and is often associated with hearing loss, noise exposure, or certain medical conditions.

While there's no cure for most forms of tinnitus, there are many effective management strategies:

  • Hearing aids with tinnitus masking features
  • Sound therapy using white noise or other soothing sounds
  • Cognitive behavioral therapy (CBT)
  • Tinnitus retraining therapy (TRT)
  • Relaxation techniques
  • Avoiding triggers (like caffeine or loud noise) that worsen symptoms

Our network includes providers who specialize in tinnitus management.

Is hearing loss an inevitable part of aging?

Age-related hearing loss (presbycusis) is common, affecting about one-third of adults between 65 and 74 and nearly half of those over 75. However, it's not inevitable for everyone. Genetics, lifetime noise exposure, certain medical conditions, and lifestyle factors all influence whether someone will experience significant hearing loss with age.

Even when age-related hearing loss does occur, modern technology offers excellent solutions to help maintain communication ability and quality of life. The key is to address hearing changes promptly rather than considering them an unavoidable part of aging that must be endured.

Can earwax cause hearing loss?

Yes, excessive earwax (cerumen) can cause temporary hearing loss by blocking the ear canal. Symptoms of earwax buildup include:

  • Sudden or partial hearing loss
  • Feeling of fullness in the ear
  • Earache or discomfort
  • Tinnitus (ringing in the ear)
  • Itchiness in the ear canal

It's important not to attempt to remove impacted earwax yourself using cotton swabs, which can push wax deeper into the canal. Professional earwax removal by a healthcare provider is the safest approach. Many hearing care professionals offer earwax management as part of their services.

Still Have Questions?

If you don't see the answer to your question, feel free to contact us directly. We're here to help!

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Ready to Find Your Perfect Hearing Test Provider?

Fill out our simple form, and we'll match you with the right hearing professional in Halifax. Our service is completely free and comes with no obligation.

  • Quick matching process
  • Vetted providers only
  • Personalized matching
  • 100% free service

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